Customer Service & Logistics Analyst (Tuas)

Responsibilities

• Create policies or procedures for Customer Service & Logistics activities.
• Highlight the business opportunities, creating competitive gaps through supply chain value creation and on-shelf availability.
• Drive initiative to improve the team’s systems or processes, such as automation.
• Design new metrics and prepare reports to monitor forecast accurately and analyze all sales trends.
• Resolve problems concerning imports or exports logistics or customer issues.
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
• Understand customer KPIs, agree targets with customer and report regularly against these targets

Requirements

• Degree in Supply Chain or Computer Science and related fields
• Able to work independently and drive projects and initiatives.
• Proficient in Microsoft Office Applications
• Knowledge of VBA is desirable
• Initiative and forthcoming with ideas for continuous work improvements

Eline Poh Qiao Ying (R2198980)

eline[a]searchasia.com.sg

EA: 16S8107